By NIKKI TRANSTALENTSAt a time when AI, generational shifts, and workplace burnout are redefining the rules of engagement, employee experience (EX) is no longer a perk—it’s the core of business survival. On August 13, 2025, HREX.asia and BASE Playhouse brought...

Business Inclusion Toolkit: Thailand’s First DEI Toolkit Training for Businesses
Bangkok, Thailand – 31 July 2025 The United Nations Development Programme (UNDP), the Embassy of Canada to Thailand, the Department of Rights and Liberties Protection (DRLP), Global Compact Network Thailand (GCNT), Sasin School of Management, the Securities and Exchange Commission (SEC), and Workplace Pride successfully conducted the first training session on the “Inclusion Toolkit for Organizations and Business: LGBTI Insights to Increase Inclusion for All.” Held on 29–30 July 2025 at True Digital Park, the two-day workshop served as an insightful, collaborative platform for promoting and exchanging practices on workplace diversity, equity, and inclusion (DEI) in Thailand’s private sector.
The training brought together 30 participants from private sector organizations in Thailand with workforces of approximately 50,000 employees. Conducted by TransTalents Group, a training partner, the sessions used interactive modules to help participants explore and study the business cases for LGBTI inclusion, inclusive HR policies and practices, codes of conduct, and inclusion awareness and training strategies. The sessions were designed to provide practical tools and facilitate hands-on experience through the Toolkit’s worksheets, inclusion readiness assessment tools, and global case studies.

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The Inclusion Toolkit, launched in 2024, was developed collaboratively by UNDP, the Embassy of Canada, Sasin School of Management, and Workplace Pride with backing from the LGBTI community advocates and private sector organizations. It offers Thai businesses a structured approach to assess their inclusion maturity—categorized as Launcher, Accelerator, or Champion—and apply practices that have shown results, supported by global case studies, to foster inclusive workplace cultures.
In addition, a growing body of evidence shows that diverse and inclusive workplaces lead to greater innovation, productivity, and effectiveness. Forbes highlights that diverse and inclusive teams make better business decisions by up to 87%. The World Bank reports that 45% of LGBTI individuals in Thailand have experienced rejection during job applications, and nearly half continue to conceal their identities at work due to fear of discrimination. McKinsey’s research further reveals that organizations in the top quartile for LGBTI diversity are 25% more likely to achieve above-average profits.
This first training session focused on four key modules: the business cases for LGBTI inclusion, inclusive HR policies and practices, codes of conduct, and inclusion awareness and training. Participants also completed the LGBTI Maturity Score assessment to identify their organization’s inclusion level—Launcher, Accelerator, or Champion—and received tailored guidance on next steps.
“Inclusive workplaces are not only fairer—they are stronger, more innovative, and more resilient. This training empowers businesses to lead by example, embedding inclusion into their operations and contributing to a more just and sustainable future for all.” Irina Goryunova, Deputy Resident Representative, UNDP Thailand
“As I mentioned at the launch event of the Business Inclusion Toolkit last May, a policy, program, or toolkit only becomes valuable when it’s put into practice. Today’s training isn’t just about understanding, it’s about equipping each of you to bring this toolkit to life within your own organizations.” H.E. Ms. Ping Kitnikone, the Ambassador of Canada to Thailand.

“What matters more than the tools is the intention behind their use. Inclusion is not merely a component of a strategic plan — it’s embedded in every decision, every policy, and every behavior within an organization. We must begin by fostering an environment where everyone feels safe to think freely, speak openly, and be their authentic selves.” – Aimon Siangyai, Director General, Department of Rights and Liberties Protection of the Ministry of Justice.
“We’re excited that early adopters are leading Thailand in integrating the evidence-based, culturally attuned Inclusion Toolkit within their organizations. These scientifically grounded techniques embed inclusion at every level—benefiting not just LGBTQ+ employees, but everyone—and fueling innovation, resilience, and global leadership.” – Dr. Drew B. Mallory, Inclusion Ambassador, Sasin School of Management
This training represents an important step in supporting Thai businesses to foster inclusive workplaces. By building awareness, sharing practical tools, and encouraging dialogue, the co-organizers aim to promote a culture of respect, equity, and opportunity for all. As more organizations engage with the Inclusion Toolkit, the collective impact will contribute to a more inclusive, innovative, and resilient business environment in Thailand.
Download Inclusion Toolkit
TAG: DEI Inclusion Transtalents empowerment
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